Player Ombudsman Proposed for  French Online Gaming Market
Key Takeaways
  • The proposed system would work similar to an ombudsman in the financial market: Consumers receive free access to an impartial, independent mediator who has knowledge of the particular laws and frameworks of the industry.
  • The ombudsman would also be tasked with publishing an annual report of disputes, along with its opinions and recommendations for the industry.

An amendment was presented in the French Senate on Tuesday that would introduce an ombudsman to mediate disputes between online gambling operators and their players.