All deposits from online ewallet Skrill (formerly Moneybookers) to Lock Poker have ceased. Players are still able to request withdrawals back to their Skrill account.
“Skrill can confirm that it is to end the facilitation of deposits to Lock Poker, effective immediately,” a Skrill spokesperson told pokerfuse.
“As a result, Skrill will no longer accept uploads or deposits to Lock Poker but will continue to process withdrawals, enabling customers to receive any funds due to them. Skrill reserves the right to suspend functionalities of any Merchant Account in accordance with the agreed Terms and Conditions.”
Skrill, like its competitor NETELLER, is A popular ewallet among European poker players for moving money in and out of online gaming sites.
Players report that withdrawals from Lock Poker have been extremely slow, with wait times described in months, including cashouts to ewallets like Skrill. Lock Poker’s payment processing is graded as the lowest in the industry by those monitoring cashouts.
The Skrill spokesperson declined to give an official reason for the service suspension.
In a comment sent to pokerfuse, Shane Bridges, Director of Social Media for Lock Poker, stated: “Lock made the decision to suspend deposits through Skrill as we are focussing on clearing up our cashouts.”
Lock Poker recently switched from the Revolution Gaming Network to its own independent poker room. Bridges told pokerfuse at the time that a new cashier “was rolled out prior to the launch with our existing options, and now we have several new options that will roll out in the coming month after the new software goes live.”
Jonny Chapman, Business Development Manager of Poker at Skrill, would not rule out the possibility that deposit service could be reinstated at a future date.