- Poker Affiliate Solutions has downgraded Lock Poker to an F grade in its latest online payment processing report.
- Lock joins Juicy Stakes which was equally downgraded from a D to an F last month.
- The last downgrade to F was awarded to Everleaf, whose US players remain largely unpaid.
Lock Poker’s continuing inability to resolve its cash out problems has been recognized with the award of an F grade in Poker Affiliate Solutions’ latest report.
Before Juicy Stakes, the F grade was last awarded to Everleaf poker, whose US players remain largely unpaid, and whose European players are now at risk following the suspension of its gaming licenses by the Maltese Lotteries and Gaming Association.
The report states that there is over $200k in pending withdrawal requests which remain outstanding after 60 days. Some players have been waiting since December 2012. PokerAddict reports that the average cash out time for withdrawals by Western Union is 4-5 months, while checks take 7-8 months.
Non-US players are experiencing similar, but slightly shorter delays, with the oldest recorded unpaid cash-out being five months old. An additional supporting reason for the downgrade has been the withdrawal of the Lock support forum on TwoplusTwo.com.
Lock has opened its own private support forum which is only accessible to players who have raked over $100.
US facing sites which have a history of fast withdrawals include Bovada—graded A+— with Western Union processes in 1-2 days, and the Winning Poker Network (WPN)—graded A—which has similar cash out times. Merge was also upgraded to a B and was recognized as “most improved.”