Key Takeaways
- In the inaugural post on MPN’s new network blog, Alex Scott, Head of Poker at Microgaming, explains why it is network policy not to talk to customers on forums nor survey its players.
- “I would love to post in forums. Overall, the benefits far outweigh the downsides. But I can’t, and here’s why: You are not my customer,” Scott explains bluntly.
- “Which brings me to the reason for starting this blog. Because we’re not posting in the forums, and because we don’t have two-way communication with players, it’s easy for people to forget that we are human, or to think that the reason we’re not communicating in the common ways is because we don’t care,” Scott explains.
In the inaugural post on MPN’s new network blog, Alex Scott, Head of Poker at Microgaming, explains why it is network policy not to talk to customers on forums nor survey its players.
