- if a player is certain that they did not receive an email, the GCG would like you to allow for “2-3 additional days” as they plan on attempting to re-send notices that have bounced back or otherwise may have not been delivered.
- If a player previously registered on the GCG website but was not found to be an eligible participant, a separate email stating their status of ineligibility may have been sent as well.
Players who are eligible to receive reclaimed Full Tilt Poker funds and have yet to receive and email from the Garden City Group (GCG) are being advised to check their spam folder.
As previously reported, the GCG was expected to contact all potentially eligible Petitioners on September 16 & 17 via email. As of today, there are numerous reports, on the Two Plus Two forums, of players receiving the necessary Petition and Control numbers to get started on the process.
However, there have also been posts from players, as well as confirmation from some of the pokerfuse staff, that their Garden City Group email has hit their spam folders rather than their standard inbox.
Additionally, according to an update on the GCG website, if a player is certain that they did not receive an email, the GCG would like you to allow for “2-3 additional days” as they plan on attempting to re-send notices that have bounced back or otherwise may have not been delivered.
If a player previously registered on the GCG website but was not found to be an eligible participant, a separate email stating their status of ineligibility may have been sent as well.
The Petition for Remission process is slated to begin today with the dealine to submit your claim being November 16, 2013.