- Players can either accept the amount—in which case, bank and tax details must be provided—or dispute the amount provided by GcG.
- Early player reports indicate that full tilt points and tournament tickets are not included in the balance total.
- To complete the submission of the petition, players must certify that they are eligible to participate in the remission process.
- Players are required to meet a substantial list of criteria including having actually deposited funds on Full Tilt and not having been a past or present vendor of FTP that received compensation through FTP players’ accounts.
The Garden City Group has opened up a secure website for filing petitions. US players awaiting refunds of their Full Tilt Poker money who have received an email over the last two days can now log in and check their balance, and accept or dispute the amount.
Players should have received a Petition Number and a Control Number which, along with an identity verification number (name, player ID or Zip code), will allow them to log into their GCG account.
If the Id number is rejected, players are recommended to try prepending a 0 to the start of the number; players report that gets around a current bug in the form.
Players who have yet to receive an email from Full Tilt are to check their spam folders. The Garden City Group has advised that some emails may take another two days; emails that bounced will be retried.
Upon logging in to file their petition, a player will be shown their Full Tilt Balance on April 15, 2011, according to the claims processor. Players can either accept the amount—in which case, bank and tax details must be provided—or dispute the amount. Records to support a dispute can be uploaded.
Early player reports indicate that full tilt points and tournament tickets are not included in the balance total. Players who “panic withdrew” on the day of Black Friday are reporting that thankfully these amounts are correctly accounted for in the balance [update: Subsequent reports from players suggest for the majority, this is not the case]. There are mixed reports on how the Garden City Group has dealt with “phantom” deposits and unsuccessful withdrawals that occurred just prior to Black Friday.
To complete the submission of the petition, players must certify that they are eligible to participate in the remission process. Players are required to meet a substantial list of criteria including having actually deposited funds on Full Tilt and not having been a past or present vendor of FTP that received compensation through FTP players’ accounts.
After successfully completing the process, players will receive a confirmation email with additional contact information should questions arise. A warning states that unless the confirmation email is received, the petition will not be deemed submitted.
Players have two months to file their petitions. After this deadline, payments via ACH will be made.
If you are a player and did not previously register, you can create a new petition online.
