PPA Seeks Answers from GCG on Players' Behalf
Key Takeaways
  • The PPA has requested answers from the Garden City Group to many questions that have arisen as US victims of the Full Tilt Poker debacle file petitions to be reimbursed.
  • The most common questions highlighted by the PPA were those surrounding the exclusion of “affiliates” from the remission process.
  • The GCG modified its standing on affiliates late last week.
  • In total, the PPA raised 14 questions on issues that have been encountered in the player community including the documentation required for missing payments, amending previously filed petitions and claiming non-monetary items such as FTP points.

In a letter dated October 10, 2013, John Pappas, the Executive Director of the Poker Players Alliance, requested answers from the Garden City Group to many questions that have arisen as US victims of the Full Tilt Poker debacle file petitions to be reimbursed.

In total, the PPA raised 14 questions on issues encountered in the player community, including inquiries into the type of documentation required to dispute balances on file with the GCG.

Players report that many withdrawals, purportedly processed prior to Black Friday, never successfully reached their destination, and players lack any formal proof.

Another common question involves the ability of former players to claim the cash value of non-monetary items such as tournament entries, unredeemed bonuses and FTP points.

Pappas also sought clarification on if a petition can be amended once it has been submitted—which will be a common request if GCG changes its stance on loyalty points.

The most common questions highlighted by the PPA were those surrounding the exclusion of “affiliates” from the remission process. However, this position has since been clarified by GCG: Late on Friday, the claims administrator announced that some affiliates that commingled their affiliate business and their poker playing will be able to claim “the portion of [their] account balance that relates to poker transactions.”

This clarification raises its own questions, like how such “poker transactions” will be classified. However, it was also made clear that the processing of affiliate accounts will not hold up the payment process for other petitioners.

The deadline to submit a petition for remission is Saturday November 16, though account holders identified as affiliates with poker related transactions will have 30 days to file from the time they receive notification from the GCG.

Those that believe they are entitled to participate in the remissions process but did not receive the proper credentials from the GCG can file a new petition at the GCG website.